Nowadays, it almost seems like the \u2018service\u2019 has been taken out of the \u2018service industry.\u2019 When you call, it\u2019s almost impossible to speak with someone on the phone, and when you do get a real person, they\u2019re outsourced from a foreign call center. When you stop by, you\u2019re treated like just another number, looked down on as nothing more than an annoyance.<\/p>\n
Computer Works would like to put the \u2018customer service\u2019 back into the equation. Read on to find out how.<\/p>\n
Hey, I Know You!<\/strong><\/p>\n The last time you went to the store, did you see the same faces behind the counter that you did the last time you were there? Probably not, but at Computer Works, the answer is probably yes! We make sure that we hire knowledgeable, friendly employees that come back, day after day, to serve your computer needs. With this low turnover rate, we know that you\u2019ll develop the kind of personal relationship with our staff that you can trust will treat you like family.<\/p>\n Vis a Vis<\/strong><\/p>\n When you have questions, you want answers. And when you\u2019re getting computer work done, you want personal, one-on-one attention that shows that the company cares about your computer as much as you do. Every time you walk in the door, your computer will receive the personal attention we give our own machines from the moment you drop it off until you pick it up.<\/p>\n Don\u2019t Toss It \u2013 Fix It!<\/strong><\/p>\n When something happens to your car, do you go out and buy a new one instead of repairing it? Of course not! Why would you do the same thing with your computer? Many computer repairs are not nearly as expensive as many other repair shops would have you believe. At Computer Works, we take a \u2018repair first, replace last\u2019 approach, knowing how much of a hassle it can be to get a new computer running the way you want it to.<\/p>\n Over 30 Years Combined Technical Knowledge<\/strong><\/p>\n When someone is working on your computer, do you want them to be fresh out of school, or do you want them to have been in the business for a while? Obviously, you\u2019d want the person working on your computer to have been working on computers for a long time. That\u2019s how it is when you take your computer to Computer Works. Our technicians have been in the business for over 30 years between them, and there are very few problems they have not come across answers to.<\/p>\n","protected":false},"excerpt":{"rendered":" Nowadays, it almost seems like the \u2018service\u2019 has been taken out of the \u2018service industry.\u2019 When you call, it\u2019s almost impossible to speak with someone on the phone, and when you do get a real person, they\u2019re outsourced from a … Continue reading